Most problems we can fix without you leaving the house — or without your business closing for an afternoon. Everything we do is remote — you never drop a machine off or wait in for anyone.
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Ask Erich
Broken device? Tell him what it's doing.
You click a link, we connect, you watch the whole time. No dropping the machine off for three days and no waiting in for an engineer.
We run our own secure support platform — not a subscription we resell. Your session is on our server, encrypted, and you can see and end it at any moment.
Pop-ups, browser hijacks, ransomware, and the "Microsoft is calling about your computer" scams.
Deleted files, failing drives, and the photos nobody backed up. Then a backup so it can't happen twice.
Machines that take five minutes to boot usually don't need replacing. They need cleaning out.
Dead spots, dropped connections, printers nobody can reach, and networks that were never set up properly.
Ongoing cover for businesses too small for an IT department but too dependent on their computers to go without.
Most shops can clean an infection. Fewer can tell you how it got in, or stop the next one. Backed by a Master's in Cyber Security.
New computer, new phone, new software — set up properly and explained without condescension.
In plain words. "It's slow" and "it makes a noise" are perfectly good descriptions.
Usually remotely, within the same day. We tell you what it is and what it costs.
You watch the whole time. If it turns out to need a physical part, we tell you exactly what to buy.
A follow-up to make sure it stayed fixed, because sometimes it doesn't.
Not a ticket queue, not a script. You talk to whoever is going to do the work.
You get the number up front. It doesn't change unless the problem turns out to be something else, and then we ask first.
If your machine isn't worth repairing we'll say so. If it just needs a cheap part, we'll fit the cheap part.
H3C — Hayes Complete Computer Care — is the technology services arm of Opportunity Tree. Support is currently delivered remotely only. Remote support requires your explicit approval before each session and can be ended by you at any time. Diagnosis, pricing, and scope are confirmed before any work begins. Data recovery outcomes depend on the condition of the device and cannot be guaranteed.